Stefan Friberg

Core Competencies
Sales Plan, Marketing Plan, Customer Experiences, Customer Value

I help you…
From customer needs to concrete results – I’m with you all the way. We start with a thorough analysis, identify your goals, and map out the obstacles that need to be overcome for you to reach your destination. Throughout the journey, we ensure that the efforts deliver the results and impact you expect, with continuous follow-up as a central part of the work.

With me as your partner, you get more than a coach – you get an engaged advisor who works side by side with you, focusing on your customers and your goals. Together, we create success.

You can talk to me about…
How you can achieve your goals with the help of my experience from countless companies, industries, and award-winning projects. I specialize in brand strategies and customer journeys, and have realized many plans with the support of my broad network of contacts and competencies. I can talk about, lecture, and entertain on the subject of “Customer Engagement”. I have also co-authored the book “The Customer Journey” published by Liber.

What I do best…
Combining practical experience from several industries with deep knowledge of customer journeys and brands. This allows me to see the big picture and tailor solutions that not only work today but also create long-term success.

What you can expect from a meeting with me…
That I always put your goals and needs at the center. I set demands where demands need to be set and I follow up to ensure that things are done as we decide. I make sure you get the tools and knowledge you need to achieve your goals and create real value for your customers.

Providing consulting support in the following languages
Swedish and English